- Please do not attend the practice without an appointment.
- Face mask is compulsory during the visit unless you are exempt.
- Appointments made by phone only.
- The toilet in the practice will not be in use.
- Use contactless method of payment if it is possible.
- Please maintain social distancing
- The waiting room will not be available as usual, you might be asked to wait outside if you arrive too early for your appointment.
- Hand sanitation station will be provided.
- If possible, please bring in your own pen.
- Please don’t bring unnecessary personal belongings and bring as little as possible with you.
- It is important to attend on your own, exceptions are patients who are:
- Below 16 years of age,
- Need a translator,
- Are in any way incapacitated and need assistance. (please advise us in advance).
- Your medical forms will be completed in advance of your treatment.
- If you are late for your appointment, you might be asked to rebook it, please let us know as soon as possible.
Our practice follows infection control guidelines made by the governing bodies. We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our practice will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again at your appointment
- We no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
How you can help:
- With the exception of children and patients with carers, patients should come alone
- A distance of at least 2 metres must be observed if another patient is present in the dental practice
- Staff will not shake your hand
- If you show symptoms following appointment booking, you should contact the practice by phone
Sincerely,
Dentist and Team